To our Patients and Friends of Barrow Street Dental Practice.
As you may be aware English dental Practices have been given the go ahead by the Chief Dental Officer to re-open from Monday 8th June 2020 in line with the latest announcements to ease lockdown by the Government.
After being closed for 10 weeks we are delighted to be able to again help and treat our patient’s, particularly those who have had pain or problems during the time we have been closed. We thank you for your patience.
Prior to this announcement on the BBC news, we had been told an opening date was still not in sight so have had very little time to plan, train and acquire the necessary equipment needed for us to treat people safely. Mindful of the pressures on the supply of PPE required by frontline services we had not wanted to ‘stockpile’ large amounts and, in fact, donated a large amount of our stocks to local services in need.
We have been working very hard over the last week to ensure everything is in place to open and provide a service for you. We have been obtaining PPE and providing training for our teams in anticipation of a return to work, whilst implementing the Standard Operating Procedures released by Public Health England on 4th June: these include Infection Prevention and Control protocols and the levels of PPE which will be required to deliver various types of treatment.
When we open we anticipate many patients will be keen to book in fairly soon.
When scheduling appointments we will need to prioritise appointments depending upon urgency of need, the requirements of vulnerable groups, people with outstanding treatment plans, followed by more routine appointments and examinations. Please understand we are working very hard to serve your needs as quickly as we can. If you can delay contacting us in these initial weeks for more routine care it would be greatly appreciated and we will be in touch as soon as we can.
When attending the practice you will notice some changes in the way we are working.
1. To maximize social distancing, we are asking you to only make enquiries or appointments over the telephone
2. We need to minimize the number of people in the waiting areas so please arrive at your appointment time (no earlier) and attend alone wherever this feasible. The front door will remain locked so please knock to be let in and please minimise the number of personal belongings you bring with you.
3. Appointments must be longer to allow for effective infection prevention and control protocols to be followed and this will limit the number of patients we can see each day. In line with government guidance only 1 or 2 surgeries will be able to open, greatly reducing the number of appointments we can offer each day.
4. We will contact everyone with appointments the day before in order to check that there are no signs of illness that could be COVID-19 so please make sure we have the correct phone number.
5. When you arrive, in line with guidance from British Dental Association, your temperature will be taken and you will be asked to use alcohol hand gel. If you have had symptoms or have been in contact with anyone who has had symptoms, of COVID 19 PLEASE DO NOT ATTEND YOUR APPOINTMENT.
6. If you remember to bring your own pen to sign necessary documentation this can be useful!
Again we thank you for your patience during this transitional period. We look forward to seeing you very soon.
Please Take Care
Peter Martin and everyone at Barrow Street Dental Practice.
As you may be aware English dental Practices have been given the go ahead by the Chief Dental Officer to re-open from Monday 8th June 2020 in line with the latest announcements to ease lockdown by the Government.
After being closed for 10 weeks we are delighted to be able to again help and treat our patient’s, particularly those who have had pain or problems during the time we have been closed. We thank you for your patience.
Prior to this announcement on the BBC news, we had been told an opening date was still not in sight so have had very little time to plan, train and acquire the necessary equipment needed for us to treat people safely. Mindful of the pressures on the supply of PPE required by frontline services we had not wanted to ‘stockpile’ large amounts and, in fact, donated a large amount of our stocks to local services in need.
We have been working very hard over the last week to ensure everything is in place to open and provide a service for you. We have been obtaining PPE and providing training for our teams in anticipation of a return to work, whilst implementing the Standard Operating Procedures released by Public Health England on 4th June: these include Infection Prevention and Control protocols and the levels of PPE which will be required to deliver various types of treatment.
When we open we anticipate many patients will be keen to book in fairly soon.
When scheduling appointments we will need to prioritise appointments depending upon urgency of need, the requirements of vulnerable groups, people with outstanding treatment plans, followed by more routine appointments and examinations. Please understand we are working very hard to serve your needs as quickly as we can. If you can delay contacting us in these initial weeks for more routine care it would be greatly appreciated and we will be in touch as soon as we can.
When attending the practice you will notice some changes in the way we are working.
1. To maximize social distancing, we are asking you to only make enquiries or appointments over the telephone
2. We need to minimize the number of people in the waiting areas so please arrive at your appointment time (no earlier) and attend alone wherever this feasible. The front door will remain locked so please knock to be let in and please minimise the number of personal belongings you bring with you.
3. Appointments must be longer to allow for effective infection prevention and control protocols to be followed and this will limit the number of patients we can see each day. In line with government guidance only 1 or 2 surgeries will be able to open, greatly reducing the number of appointments we can offer each day.
4. We will contact everyone with appointments the day before in order to check that there are no signs of illness that could be COVID-19 so please make sure we have the correct phone number.
5. When you arrive, in line with guidance from British Dental Association, your temperature will be taken and you will be asked to use alcohol hand gel. If you have had symptoms or have been in contact with anyone who has had symptoms, of COVID 19 PLEASE DO NOT ATTEND YOUR APPOINTMENT.
6. If you remember to bring your own pen to sign necessary documentation this can be useful!
Again we thank you for your patience during this transitional period. We look forward to seeing you very soon.
Please Take Care
Peter Martin and everyone at Barrow Street Dental Practice.
